Professional Licensing Programme

1.    Worksheet 1 Exercises a)   Differentiate between clerical, operational, routine and management functions b)   Give at least 5 examples of clerical, routine and operational functions, and at least 10 examples of management functions. c)   Link the activities listed in point (b) above to the management functions categories (planning, organizing, leading, and control) and Mintzberg’s ten...

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