QUESTION ONEa. You are the only person from your village that has managed to go to the university and you are now in level 400. The chief of your village has established a micro finance company to help the village dwellers. The manager of the company is a senior high school leaver. The manager together with the chief has invited you to educate the staff of the company on the theme “Discouraging Abusive and Opportunistic Customer Behaviour”. Make a presentationb. Marketing has often been defined in terms of satisfying customers’ needs and wants. Critics maintain that, marketing does more than...